LaChance Library Prioritizes Student Experiences for Library Services
By Cody Mercarter | Observer Contributor
The LaChance Library is the go-to place for a quiet study spot, with chairs and tables scattered throughout and shelves towering over even the tallest people at MWCC. Students seem to have no say in what books come in or what they need the most. But that is soon changing.
According to Robert Koch, Assistant Dean of the Collaborative Learning Commons, “We’re going to come up with a user experience board at the entry to the library. When you come in, there will be survey questions and opportunities to tell us more about what you need, not just in terms of the books, but in terms of the space and the services.” Koch has only been with MWCC since November of 2021, but he has always tried to put the students first, and this experience board demonstrates that.